Services - Bertin Instruments

    Services

    Bertin Instruments is committed to taking part in each stage of the product and system lifetime to ensure customer satisfaction.

    Bertin Instruments is committed to taking part in each stage of the product and system lifetime to ensure customer satisfaction. Based on Saphymo’s extensive expertise, after-sales solutions have been developed to maintain products in good working conditions throughout their operational lifetime.

    Saphymo also offers tailored solutions to meet a complete range of customer needs. A team of experts and specialists provides assistance on nuclear equipment (supplied by Saphymo or other manufacturers) regarding the following aspects:

    • Technical support / Training

    • Factory maintenance / Spare parts

    • On-site interventions: Assistance / Installation / Commissioning

    On-site maintenance

    All services are fully compliant with the latest legal requirements in terms of radiation protection, and with CEFRI-E and COFRAC standards (certified calibration center for ionizing radiation, including two shielded rooms for radiometry and dosimetry).

    Technical support / Training

    Specialist training, international assistance and remote maintenance service for diagnostics to reduce on-site interventions.

    Factory maintenance / Spare parts

    Preventive and corrective maintenance realized by specialists. Spare parts and consumables provided for any mobile radiation protection devices.

    On-site interventions

    Health Physics experts, qualified to work at nuclear, industrial and military sites, always ready to respond to special or complex projects whatever the installation.

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